
FAQ
Frequently Asked Questions
How long does shipping take?
A: Shipping times vary based on your location, but typically orders are delivered within 3-5 business days. Expedited shipping options are available at checkout.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $50
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and times will be calculated at checkout.
What payment methods do you accept?
We accept major credit cards, PayPal, and Shopify Payments, making checkout quick and secure.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to follow your package’s progress.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us,via email,within 24 hours of placing it, and we’ll do our best to accommodate your request.
What is your return policy?
We offer a 14-day return policy on most items, provided they are unused and in their original packaging. If you have any questions or concerns feel free to contact us!
Are your digital products available for instant download?
Yes! All digital trivia downloads are available immediately after purchase.
What if a product is out of stock?
If a product is out of stock, you can sign up to be notified when it’s back, or check our store regularly for restocks and new arrivals.
Do you offer customization for trivia kits?
Yes! We offer personalized trivia kits for special events, parties, or corporate team-building activities. Contact us for more details.
Can I use your trivia kits for large group events?
Absolutely! Our trivia games are perfect for group settings like parties, corporate events, or family game nights.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track your orders and store your shipping details for faster checkout next time.
How do I contact customer support?
You can reach us through our Contact Us page. We aim to respond within 24 hours.
Couldn't find your answer?
we're here to help! Reach out to our customer support team through our Contact Us page. Our team is eager to assist you.